Frequently Asked Questions

Everything you need to know about our pro-age beauty solutions.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

Are PrimePrometics products suitable for sensitive skin?

Yes, our formulas are specifically designed for mature, sensitive skin. We use hypoallergenic ingredients and exclude common irritants to ensure comfort and safety.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, no questions asked.

Do you test your products on animals?

Absolutely not. PrimePrometics is proud to be 100% cruelty-free. We never test our finished products or ingredients on animals.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.